Luxagem

Last Updated: 04.11.2024

Luxagem – Luxury Handmade Jewelry (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://luxagemjewelry.com. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of data:

Personal Information: Identifiable information such as name, email address, phone number, billing and shipping address, and payment details.
Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our site to provide a better experience.

2. How We Use Your Information

We use your data for the following purposes:

To Provide Services: Process orders, handle payments, and deliver products.
Customer Support: Manage inquiries and offer assistance.
Personalization: Customize your experience on our website and show relevant content.
Marketing and Promotions: Send promotional materials and updates, with your consent.
Analytics: Analyze website traffic and usage patterns to improve our services.

3. Legal Bases for Processing (EU, UK, Canada, Australia, Japan)

If you are located in the European Union, United Kingdom, Canada, Australia, or Japan, we process your personal data based on one of the following legal grounds:

Consent: When you have given consent for the processing.
Contract: When processing is necessary to perform a contract with you.
Legitimate Interests: For our legitimate business purposes, such as improving our services, except where overridden by your rights.
Legal Obligation: When processing is necessary to comply with a legal obligation.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request access to your personal data.
Correction: The right to request corrections to inaccurate or incomplete data.
Deletion: The right to request that we delete your data, where applicable.
Restriction: The right to request that we restrict the processing of your data.
Data Portability: The right to request transfer of your data to another entity.
Opt-Out of Marketing: The right to opt out of direct marketing communications.
For California Residents (CCPA): You have the right to request that we disclose information about our data collection practices, request deletion of your personal data, and opt out of the sale of personal data.

For Japan Residents: You may request disclosure, correction, deletion, or suspension of use of your personal data.

To exercise these rights, please contact us at info@luxagemjewelry.com.

5. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who perform functions on our behalf, such as payment processing, delivery, and website analytics.
Legal Requirements: In response to a legal request or to comply with applicable laws, regulations, or court orders.
Business Transfers: In the event of a merger, sale, or asset transfer, your data may be transferred to the new owners.

6. International Data Transfers

Your information may be processed outside your country of residence, including in the United States. We ensure appropriate safeguards, such as standard contractual clauses or other lawful transfer mechanisms, are in place to protect your data when it is transferred internationally.

7. Data Security

We use appropriate measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, though disabling cookies may limit your use of certain website features.

Cookie Consent (EU, UK, Canada, Australia, Japan, Singapore)

In accordance with relevant regulations, when you visit our website, you will see a cookie banner requesting your consent for cookies that track personal data. You may choose to accept or decline these cookies.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Retention of Your Information

We retain your personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

EU, UK: We consider factors like the amount and nature of data, sensitivity, and applicable legal requirements in determining retention periods.
Canada (PIPEDA): We retain personal information only as long as necessary for fulfillment of the identified purposes.
Australia (APP): We securely destroy or anonymize data when it is no longer required by law or our business.

 

11. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Luxagem – Luxury Handmade Jewelry
Email: info@luxagemjewelry.com