Last Updated: [Date]

 

These Terms and Conditions (“Terms”) govern the sale of products by Luxagem – Luxury Handmade Jewelry (“we,” “us,” or “our”) through our website https//luxagemjewelry.com. By purchasing products from us, you (“Customer,” “you,” or “your”) agree to be bound by these Terms.

1. General

1.1 These Terms apply to all sales of goods by [Your Company Name] to the Customer and supersede any other agreements or representations.

1.2 We reserve the right to update these Terms at any time without prior notice. The latest version will always be posted on our website, and by purchasing goods, you agree to be bound by the Terms in effect at the time of your purchase.

2. Orders

2.1 Order Acceptance: All orders placed are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or issues identified by our fraud detection systems.

2.2 Order Confirmation: Once your order is accepted, we will send an email confirmation to the address provided at checkout. This email serves as a confirmation of your purchase.

2.3 Changes to Orders: Once an order has been placed, it cannot be modified. Please review your order carefully before submitting it.

3. Pricing and Payment

3.1 Pricing: All prices are listed in [Currency] and are subject to change without notice. The price charged will be the price at the time of purchase, as shown at checkout.

3.2 Taxes and Duties: Prices do not include sales tax, VAT, import duties, or other applicable fees. Customers are responsible for any applicable taxes and duties imposed by their local jurisdiction.

3.3 Payment: Full payment is required at the time of purchase. We accept payment via [Accepted Payment Methods]. We reserve the right to cancel an order if payment is not received or is declined by your payment provider.

4. Shipping and Delivery

4.1 Shipping Costs: Shipping fees will be added to the purchase price at checkout. These costs are non-refundable in the event of a return, unless the return is due to a defect or error on our part.

4.2 Delivery Time: Delivery times vary by location and shipping method. Any estimated delivery times provided are for reference only and are not guaranteed. We are not liable for any delays caused by third-party carriers or customs.

4.3 Risk of Loss: All goods purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such goods passes to you upon our delivery to the carrier.

5. Returns and Refunds

5.1 Return Policy: We accept returns only for defective products or incorrect items sent by us. Returns must be authorized in advance by contacting us within [number of days] days of delivery.

5.2 Return Condition: Returned items must be in their original packaging, unused, and in the same condition as received. Any items returned that do not meet these conditions will not be eligible for a refund.

5.3 Refunds: Refunds for eligible returns will be processed within [number of days] days after we receive the item back in our warehouse. Refunds will be issued to the original payment method. Shipping fees are non-refundable.

5.4 Final Sale Items: Certain products may be marked as “final sale” and are non-returnable. This will be clearly stated on the product page.

6. Warranty and Limitation of Liability

6.1 Product Warranty: We warrant that products sold are free from material defects at the time of delivery. This warranty is valid for [warranty period] from the date of delivery and is non-transferable.

6.2 Limitation of Warranty: The warranty does not cover damage caused by improper use, negligence, accidents, or modifications. The warranty is limited to repair, replacement, or refund, at our discretion.

6.3 Limitation of Liability: To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising out of or in connection with the sale, use, or performance of the products.

7. Product Descriptions and Availability

7.1 Product Descriptions: We strive to provide accurate descriptions of products on our website; however, we do not guarantee that product descriptions or other content on the site are error-free. If a product offered by us is not as described, your sole remedy is to return it in an unused condition.

7.2 Product Availability: Product availability is subject to change without notice. We reserve the right to limit the quantity of any product we supply, to discontinue any product, or to refuse service to any Customer.

8. Intellectual Property

8.1 Trademarks and Copyrights: All content on the website, including product images, descriptions, and trademarks, is the property of [Your Company Name] or our licensors. Unauthorized use is prohibited.

9. Governing Law and Jurisdiction

9.1 These Terms are governed by and construed in accordance with the laws of Thailand. Any dispute arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in Thailand.

10. Force Majeure

10.1 We are not responsible for any delay or failure to perform our obligations under these Terms if the delay or failure is due to events beyond our reasonable control, including acts of God, natural disasters, war, labor strikes, or interruptions in communication or power supply.

11. Changes to Terms and Conditions

11.1 We reserve the right to make changes to these Terms at any time. Any changes will be posted on this page and are effective immediately. Continued use of our website and purchasing of products after changes signifies acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

 

Contact Information

If you have any questions or concerns regarding our Shipping and Returns Policy, please contact us at:

Luxagem – Luxury Handmade Jewelry

219/2 Asoke Tower3, 2nd Floor ( Soi Asoke ), Khlong Toei Nuea, Bangkok, 10110, Thailand
Email: info@luxagemjewelry.com